ace pro Terms and Conditions

You must be at least 21 years old to register and use the ace pro platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and complete. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details available on the FAQ page.

All financial transactions on the ace pro platform are conducted in Philippine pesos (PHP). Deposits must be made using the payment channels available in your account dashboard, and funds are credited once the transaction is confirmed by the relevant payment provider. Withdrawals are processed to the same payment method used for the deposit, subject to identity verification requirements that may apply under applicable regulations. ace pro reserves the right to request supporting documentation before processing any withdrawal. Transactions that appear irregular or inconsistent with normal account activity may be subject to additional review before funds are released.

All bets placed on the platform are final once confirmed, and results are determined by the outcome of the relevant sporting event or game session. In the event of a technical error or system fault that affects the outcome of a bet or game, ace pro reserves the right to void the affected wager and return the staked amount to the player's account. Players must not use automated tools, bots, or any software designed to gain an unfair advantage on the platform. Any attempt to manipulate game outcomes, exploit system errors, or engage in collusion with other players will result in immediate account suspension and forfeiture of any associated balances. The platform's sports betting and live casino sections are intended for personal entertainment only and must not be used for commercial purposes.

Participation in the ace pro VIP programme is automatic for all registered players, with tier progression based on qualifying activity on the platform. Cashback rates, tier thresholds, and reward structures are subject to change at the discretion of ace pro, and any updates will be reflected on the VIP page. Rewards credited to your account must be used in accordance with any applicable conditions communicated at the time of the reward. VIP benefits are personal to the account holder and may not be transferred, sold, or exchanged for cash unless explicitly stated otherwise. ace pro reserves the right to adjust, suspend, or terminate the VIP programme at any time with reasonable notice to affected players.

ace pro reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where the circumstances require immediate action. Grounds for suspension include, but are not limited to, providing false registration information, engaging in fraudulent activity, attempting to manipulate platform systems, or violating responsible gaming commitments. Where an account is suspended pending investigation, any funds held in the account will be frozen until the review is complete. If the investigation concludes that no breach occurred, the account will be reinstated and funds released promptly. Players who wish to voluntarily close their account may do so by following the process described on the FAQ page, and any remaining balance will be returned subject to standard withdrawal procedures.

ace pro is committed to promoting responsible gaming and providing Filipino players with the tools they need to stay in control of their activity on the platform. Players can access deposit limits, session reminders, and self-exclusion options at any time through the Responsible Gaming page. We encourage all players to treat the platform as a form of entertainment and to set personal limits that reflect their individual circumstances. If you feel that your gaming activity is becoming difficult to manage, we strongly encourage you to make use of the self-exclusion tools available or to seek support from a relevant organisation. These Terms and Conditions should be read alongside the Responsible Gaming policy, which forms part of the overall agreement between you and ace pro.

The personal information you provide when registering and using the ace pro platform is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. Your data is used to operate your account, process transactions, verify your identity, and comply with applicable regulatory requirements in the Philippines. We do not sell your personal information to third parties, and we apply appropriate technical and organisational measures to protect your data from unauthorised access or disclosure. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy. If you have questions about how your data is handled, the Privacy Policy page provides full details.

ace pro may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, we will update the "Last updated" date shown at the top of this page, and where appropriate, we will notify registered players through their account or via the platform. Your continued use of the platform after any update constitutes your acceptance of the revised Terms and Conditions. We recommend that you review this page periodically to stay informed of any changes that may affect your use of the platform. If you do not agree with any updated terms, you should stop using the platform and contact us to arrange closure of your account.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the ace pro platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The failure of ace pro to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and ace pro regarding your use of the platform.